Shipping and Return
- Our specialist – 50% deposit when the order is placed; 50% before installation
- Courier (Purolator / Fed-Ex / UPS) – 100% deposit before shipment
- Pick up from our location 50% deposit when place order; 50% before pick-up
- Through terminal (visa / debit +2.90%)
Attention! All our products are made individually to fit the ordered dimensions. Cut-off goods are not subject to exchange (return).
If you would like to make some changes or upgrades we will charge you as a new order.
Please approach the selection and measuring responsibly!
Cancellations and refunds are only possible during the first 24 hours without any additional charges; however, some items are immediately put into production and may result in changes. A refund is still possible and will be issued if the products or parts thereof were not ordered or manufactured.
After payment or making a deposit for your order, we will not be able to return your money in cases:
– more than 24 hours have passed since the moment of placing the order;
– fabrics and accessories were ordered;
– products or parts thereof were sent to production or were manufactured;
Warranty & Service
All products from Zebrablinds4you are covered by a: 3-year limited warranty for mechanically controlled system and automatic control system (refer to warranty guidelines). Damage and malfunction are eliminated within 10 business days from the receipt of the application from the client.
This warranty covers and is inclusive against any defects in material and workmanship
to the original purchaser of the products.
This warranty does not cover any damage caused by or resulting from
misuse, abuse, alterations, or excessive discoloration due to sunlight or passage of time, humidity, exposure to salty
air, change in atmospheric conditions, or corrosive materials.
This warranty also does not apply to conditions caused
by normal wear and tear upon the actual product.
Zebrablinds4you Inc. is not responsible for the shipping & labor costs, for the
measuring and taking down of blinds & shades, and/or for the re-installation of the blinds and shades.
Headrails/components and brackets:
All moving parts in manually operated products in all blinds and shades are covered by the Lifetime Limited Warranty
under normal use as detailed above.
Fabric and materials:
Screens, Zebra Blinds, Roller shades: under normal use for
a period of five (3) years. This warranty does not cover curling, soiling, scratching, normal fading, or loss of color intensity from use;
This warranty does not cover variations in texture, color grain
nor does it cover products installed in areas of high humidity.
In the event of a defect under this warranty, the product purchaser must notify the manufacture immediately upon detection of the defect first appearing. The manufacturer will determine whether the defect is covered and once determined, the product will be either repaired or replaced as determined by the manufacturer. If it is not covered under the warranty then the manufacturer will advise the purchaser of the cost to repair as well as give options to address the defect.
Comprehensive bilingual warning tags, stickers, and installation labels are on all manufactured custom product, which
communicates the important safety issues to the consumer (refer to product and child safety).
Do not place cribs, childrenʼs beds, or any furniture near window treatments. Install all supplied safety hardware as indicated including, but not limited to cord cleats, tension devices, and cord weights, and ensure there are not any closed cord loops that are accessible or within reach of children.
Cleaning and maintenance:
All products can be easily maintained by light dusting with a feather duster, soft cloth, dusting mitt, or brush type
attachments on vacuums. When cleaning any product with water, use a lukewarm damp sponge and wipe with light strokes.
Zebrablinds4you Inc. offers a Limited 3 Year Warranty on all our Motor and controls.
Specifically, we warrant
Motor and controls to be free from defects in material and workmanship under normal and proper use for a period of 3 years commencing with the date of order.
Zebrablinds4you Inc. will repair or replace defective equipment which does not conform to this warranty.
Zebrablinds4you Inc. shall not be liable for any injury, loss, or damage, direct or consequential, arising out of, or the inability to use, the equipment.
Available after-sales service.